FAQ’S

Yes, a fully qualified technician will install and prepare your machine

Yes, Vero Coffee has an in-house team of fully qualified service engineers, we offer preventative maintenance packages along with reactive service and we can tailor service solutions to suit your requirements.

Yes, customers will be assigned a dedicated account manager.

Delivery of coffee beans and coffee products will take approximately 1-3 working days.

Yes, leasing is available from 12 months up to 5 years, subject to approval and the company’s T&Cs

Yes, we offer a free consultation service.

This depends on the model of each machine and our sales team can advise more details regarding our brands and to suit your needs.

This depends on the model of each machine and our sales team can advise more details.

We offer leasing, rental, or purchase of our products. Our sales team can advise on the best option to suit your needs and budget.

Leasing is available for orders of a minimum of €1,000 spent.

Full training will be provided on this by our technicians. It’s a simple process!

Simply advise us and we will set it all up so that you receive your daily, weekly, or monthly order.

Vero Coffee offer service at very competitive rates and your account manager will discuss your requirements and provides costs for a suitable solution.

Yes, training will be provided on the correct use and cleaning of any equipment sold by Vero Coffee. We also offer barista training.

Vero Coffee only offer equipment in conjunction with an exclusive coffee supply agreement.

Our minimum coffee supply agreement is 12months, or for the duration of any leasing arranged through Vero Coffee.

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