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Business Coffee Buyer's Guide

Everything You Need to Know Before You Choose a Business Coffee Machine

Six expert guides covering every question your business will ask – from machine type to maintenance, rental to installation. Straight answers, no jargon.

Nationwide Service Across Ireland

Manufacturer Accredited Engineers

Lavazza Authorised Partner

360° Coffee Solutions

Why this Guide Exists

The six questions every business buyer asks - answered in full

When you start looking for a commercial coffee machine – for an office, hotel, café or retail space – the same questions come up every time. Which type of machine is right for us? How many cups does it need to handle? Who cleans it? Should we rent or buy? What if it breaks? Do we need a plumber?

These six guides give you clear, honest answers written by the Vero Coffee team, based on years of supplying and servicing commercial machines across Ireland. Use them to make the right decision with confidence, and to ask your supplier the right questions before you sign anything.

The Six Guides

Choose the topic most relevant to where you are in your decision.

Guide 01

Choosing the Right Coffee Machine Type

Bean-to-cup, traditional espresso, pod or filter? Understand what each machine does and which is right for your setting, staff and skill level

  • Do we need a barista or will the staff manage it themselves?
  • What’s the difference between bean-to-cup and pod machines?
  • Which type suits a hotel vs. an office or a cafe?

Guide 02

What Size Machine Does Your Business Need?

Matching machine capacity to your headcount and peak demand – so you avoid bottlenecks at the 9am rush without over-specifying.
 
  • How many cups per hour does our team need at peak?
  • What machine suits a 20-person office vs. 100 staff?
  • What is “recovery time” and why does it matter?

Guide 03

Cleaning & Maintenance: What's Actually Involved

The most common concern in office coffee. What does daily cleaning really involve – and which machines practically look after themselves?
 
  • How much time does cleaning take each day?
  • Will the milk lines go off over the weekend?
  • Can the machine handle oat and almond milk?

Guide 04

Should You Buy, Rent or Lease a Coffee Machine?

A clear breakdown of all three options — what they really cost, what’s included, and which model suits different types of business.
  • What’s the real cost per cup with each model?
  • Can we choose our blend of coffee beans from Vero?
  • What are the tax benefits of leasing vs. buying outright?

Guide 05

Service & Support: What Happens When It Breaks?

Response times, SLAs, warranties and loan machines. What to expect — and what to ask your supplier before signing.
  • What is a guaranteed response time for a breakdown?
  • Will we get a loan machine while ours is repaired?
  • Is preventative maintenance included in a rental contract?

Guide 06

Installation, Water & Logistics

Plumbed-in or water tank? How much counter space? Irish hard water and limescale explained — and what Vero handles at installation.
  • Do we need a plumber, or can it run from a water tank?
  • What is limescale doing to our machine?
  • How much counter space does a commercial machine need?

Why Choose Vero Coffee?

Nationwide Coverage

Field engineers across the country. Whether you're in Dublin or Donegal, your service response is the same.

Manufacturer Accredited Engineers

Our technical team hold industry-recognised accreditation - the same standard used by the best coffee training schools in Europe.

Lavazza Authorised Partner

Ireland's leading Lavazza partner - direct access to the full range of award-winning beans and machines.

Sustainable Coffee Suppliers

From ethically sourced beans to energy-efficient machines, we're committed to sustainable coffee at every level.

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